What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

8 reviews·4 themes

Payment and Subscription Activation Failures
Users report repeated failures in payment processing and subscription activation, leading to duplicate payments and inability to access premium features despite payment.
4
reviews
- “Horrible payment interface — I had to pay twice as i cud not add credits on primary account. Had to create new account and pay again to import original file and redo work again wasting credits.”
- “Worst payment issues and account activation — I have paid for the premium subscription multiple times, but the activation keeps failing. This is the second month in a row where the subscription doesn’t activate even after payment.”
- “Worst scamming app — I paid for it and it shows no payment and asking me to subscribe again worst app”
Poor AI Performance and Inconsistent Output
Users complain about the AI's inability to understand basic instructions, repetitive errors, slow response times, and declining quality over time.
3
reviews
- “Very average ai — Takes too much effort to explain even basic things. Even after giving written inputs, after sometime the input itself is not visible in the chat prompt. Output is average or below average.”
- “Very bad app for presentations — I had to convey changes multiple times to get implemented and each time the credits were deducted. The understanding of AI is not precise and makes same error multiple times even after repeating again and again. The speed is also very slow.”
- “Dissatisfied Paid User — I have been using the paid version for creating ppts and at start the ppts were good so continued with the paid subscription but post couple of months, you guys are just on a mission to eat up my credits with below par results.”
Frequent Login and Session Issues
Users experience persistent login problems, being logged out repeatedly, and inability to maintain session continuity.
1
reviews
- “Log in issue — Waste app i log in in this app but it asking log in again and again I can’t use this app”
Lack of Free Trial or Limited Free Access
Users express dissatisfaction with the absence of a meaningful free tier, suggesting that even one day of free access would improve user onboarding.
1
reviews
- “About this app — This is good app but needs a subscription it should at least provide 1 day of free chat”

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