What users hate. Clustered.

1- and 2-star reviews fed into NVIDIA NIM gpt-oss-120b, grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

20 reviews·8 themes

Login and authentication failures
Users are unable to log in to the app despite having paid memberships, with issues involving Google sign-in, empty login pages, and frequent logout problems.
7
reviews
- “I’m a member and I can’t use the app. Login page is empty. What the heck…”
- “Can’t login as member — I am a member but am unable to log into the app, making it entirely pointless.”
- “Paid member but cannot even login using Google. So if one can only login thru a web browser, this app is not very useful.”
App not synchronized with web version
The app displays outdated or incomplete content compared to the website, including missing articles and delayed news updates.
4
reviews
- “App is not synchronized with web version — There is much more on the web local version than on the app.”
- “on the front page, news of the day is three days old.”
- “only a few stories are in the App screen while I see it all in the Web Page.”
Poor iPad support and lack of native iPad version
The app is not optimized for iPad, lacks a dedicated iPad interface, and users find reading long articles on iPhone too inconvenient.
3
reviews
- “No iPad version for reading on the big screen!! This is a joke in 2019”
- “Not optimized for iPad — Why is it not optimized for ipad? I won’t subscribe for just reading on the iPhone, the screen is too small for reading long articles..”
- “Why is it not optimized for ipad? I won’t subscribe for just reading on the iPhone...”
Frequent crashes and technical instability
The app experiences constant hard crashes, especially on older iOS versions like iOS 12, rendering it unusable.
2
reviews
- “Constant hard crashes on ios12 — Was about to pay for an annual subscription. No chance of that now.”
- “App is horrible — You really need to fix this app. Content is good, website is good but the app is just not usable.”
Missing core features and poor UX
Essential features like bookmarking, saving articles, and sharing via Share Sheet are absent or poorly implemented.
3
reviews
- “App needs a major overhaul and many basic features (like the ability to bookmark articles or add them to a list)”
- “Share Sheet — Why is the Share Sheet not included?”
- “The app always logs me out, and I can almost never find the saved password”
Excessive cookie pop-ups and intrusive UI
Frequent and disruptive cookie consent pop-ups appear multiple times per minute, severely disrupting the reading experience.
1
reviews
- “Consent to cookies — That consent‑to‑cookies pop‑up popping up every other article and sometimes multiple times in a minute is a real reading killer, especially on an iPhone 15 Pro.”
Perceived lack of independence and bias
Users criticize the outlet's political slant, claiming it is not independent news and leans left-wing populist.
2
reviews
- “Left wing populist. — Hence, no independent news.”
- “Useless app — Everything is paid !”
Poor value and hidden costs
Users feel the app is overpriced with hidden fees and not worth the cost compared to free alternatives with ads.
2
reviews
- “Pricing — Too many hidden costs. Not worth it with many better free apps (Free apps with adverts)”
- “For a paid app I’d expect better.”

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