What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

72 reviews·7 themes

No free trial or functionality without payment
Users are unhappy that the app requires payment to use any features, with no free trial or limited free functionality
23
reviews
- “Only Pay to use — Quite literally will not let you set up anything unless you pay for pro.”
- “No free trail.. insta-Pay! — As soon as you load the app they want you to pay, that’s how you know the app isn’t going anywhere.”
- “Waste of memory — Downloaded to try it out before paying for it to see if it works on my car but to use anything in the app you have to pay.”
App does not work as advertised or expected
Users are disappointed that the app does not work as advertised, with issues such as widgets not showing up or sounds not playing
20
reviews
- “Does not work! — Will not work in my 2024 Kia Seltos, used my wireless connection and hard wired and still will not come up on the screen.”
- “I’m upset — For some reason all goes smooth but the widgets don’t actually show up on my car screen it doesn’t work.”
- “Doesn’t Work — I meticulously followed the directions, video tutorials and what I’ve found online. Does not work.”
False advertising or misleading marketing
Users feel that the app's marketing is misleading or false, with promises of features that are not available
10
reviews
- “False advertising! — I saw this app online that it was supposed to have options to have your car start with a cool Jarvis greeting, it doesn’t do anything like that and it’s expensive.”
- “Bait and Switch — Saw this add on social media with the Iron Man Jarvis sound at startup, I ran to buy it. Don’t waste your money, the sound on the App doesn’t exist.”
- “Fake ads — Downloaded the app from TikTok ad and was asked to pay right away paid for the year subscription and nothing like the ad”
Poor customer support or refund issues
Users are unhappy with the app's customer support or have issues getting a refund
5
reviews
- “How do you get a refund? — Overall terrible and confusing. Please tell me how I can get a refund from this stupid app.”
- “Refund — Please refund my money I don’t like it won’t connect at all to my car keep buffering!!!”
- “Scam — This is a total scam. Even when you try to cancel it aggressively continues trying to charge your debit card. No way to contact them.”
Limited or no customization options
Users are disappointed with the limited or non-existent customization options in the app
4
reviews
- “Handful of sounds — For $25 for the year to only have a hand full of sounds is a rip off. You also can’t customize sounds”
- “Cool idea very poorly executed — They advertise it with the ability to put custom sounds and custom pictures but when you really get down to setting it up with your car, you can’t use any personal photos.”
- “Limited options — There are no Durango options for dodge an the dodge brand is just not available kind of a bummer”
Technical issues or bugs
Users are experiencing technical issues or bugs with the app, such as crashes or failures to connect
4
reviews
- “Does not work — I subscribed and when try to add my car it doesn’t pull the models up at all. I can’t get past the make.”
- “No funciona — No funciona nada es una basura de app”
- “Does not work — You have to pay for it in order to see if it works and it does not, I’ve tried multiple ways to connect to my car and it does not.”
Aggressive or misleading payment practices
Users feel that the app's payment practices are aggressive or misleading, with issues such as unexpected charges or hidden fees
3
reviews
- “Scam!!!! — You can’t even put a widget unless you pay anything you click on you have to pay scam!!!”
- “Waste of money — Scam they make you pay twice and it doesn’t even work”
- “Subscription did nothing — Paid $20 for annual subscription. The benefits never even happened and the app doesn’t even recognize i paid for one.”

First load takes ~60–120s. Cached after.