What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

14 reviews·7 themes

App Crashes and Freezes on Multiple Devices
Users report frequent crashes and freezing issues across various devices including iPhone 15 Pro, iPhone 17 Pro Max, iPhone 11 Pro Max, and iPad models, especially when using specific models like Gemma 4.
8
reviews
- “Crashes on Gemma 4 using any use case”
- “The App freezes as soon as I try to do anything! I paid for my iPhone 17 pro max & the app doesn’t even work properly on it”
- “It’s great but one problem is wrecking it — So i LOVE the app but every time i chat with it it freezes so yeahhh…”
Offline Functionality Misrepresentation
Users are frustrated that the app requires an internet connection to initialize models, contradicting its claim of being truly offline.
2
reviews
- “Not truly “offline” — If you need an internet connection to “initialize” the model every time you use it, then it’s not truly offline. Not useful at all if you actually don’t have a connection. Fix your marketing language or the bug.”
- “Does not work on 13 ProMax — Downloaded latest model Gemma 4 E2B but every time I tried to run AI chat it forced close. Not ready for prime time”
Slow or Throttled Model Downloads
Despite having high-speed internet, users report extremely slow or throttled downloads for large models, impacting usability.
2
reviews
- “Model download is throttled — I have a high speed Internet, but looks like the download is throttled at the source and it’s pathetically slow”
- “Can’t download all models — It gives me a message when downloading Gemma 4 “Not available” on my IPhone 11 Pro Max”
Poor Accessibility for Screen Readers (VoiceOver)
Users who rely on VoiceOver report severe difficulties navigating the app, indicating a lack of proper accessibility implementation.
1
reviews
- “Issues with screen reader accessibility for VoiceOver — This app needs significant improvements to accessibility regarding people who are blind and need screen readers, I tried this with VoiceOver and this is extremely hard to use. I struggled just to get the model to chat.”
Missing Core Features (Internet Browsing)
Users demand the ability to optionally browse or search the internet, which they feel is essential for the app to be useful.
1
reviews
- “Missing browsing feature — 1) Give it the ability to optionally browse/search the internet it’ll be epic. Without that, it’s useless.”
Inconsistent UI/UX and Aesthetic Issues
Users criticize the app's user interface and experience as unattractive and poorly designed.
1
reviews
- “Missing browsing feature — 1) Give it the ability to optionally browse/search the internet it’ll be epic. Without that, it’s useless. 2) UI and UX are ugly.”
Unsupported Devices or Models
Specific models like Gemma 4 are unavailable or incompatible on certain devices, limiting access for users.
2
reviews
- “Can’t download all models — It gives me a message when downloading Gemma 4 “Not available” on my IPhone 11 Pro Max”
- “Does not work on 13 ProMax — Downloaded latest model Gemma 4 E2B but every time I tried to run AI chat it forced close. Not ready for prime time”

First load takes ~60–120s. Cached after.