1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.
First load takes ~60–120s. Cached after.
16 reviews·4 themes
Forced subscription model
Users are unhappy about being required to pay for a subscription to use the app
11
reviews
“Don’t get if it unless you gonna pay for. — I can download it but not use it it’s just not okay!!!!”
“expensive — everything in this app u have to buy”
“No 1 told me I had to pay 4 it like……seriously I js wanted to have fun with my siblings but I can’t bc I gotta pay 4 it”
Lack of refund after subscription cancellation
Users are unhappy about not receiving a refund after their subscription was cancelled
2
reviews
“I bought the year long service and they cancelled it without refunding me — I reached out to the merchant about complaints I had about this service after purchasing a year long subscription.”
“Do not get this app — They made me pay $10 for the app at first and it was working great and now all the sudden they added subscription and they won’t give me my money back.”
Repetitive or fake spirit box sounds
Users are unhappy about hearing the same sounds or voices repeatedly, making them feel like the app is a scam
2
reviews
“Loop — Honestly, I keep hearing the same sounds/voices over and over again… like it’s on a loop. I’m disappointed. It feels like a scam app”
“Necrometer — My opinion is I have a sister that has a business in Cali that does this and when I thought I would try this, no contact. Other apps I do. I have tried this with speakers etc I seem to hear the same unknown spirits moaning, etc. as if thi”
Subscription added after initial purchase
Users are unhappy about being required to purchase a subscription after initially buying the app
2
reviews
“So dev — I bought this app for like $10 on my apple gift card a few months ago and now i need a subscription to use it i thought this was a app where you just buy it and dont got to purchase it can you give me a refund pls or fix it?”
“Do not get this app — They made me pay $10 for the app at first and it was working great and now all the sudden they added subscription and they won’t give me my money back.”