What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

68 reviews·6 themes

False advertising and misleading free trial claims
Users report the app falsely advertises a free trial (e.g., 3-day or 1-2 day trial) but charges immediately upon download or after minimal use, with no actual trial period.
15
reviews
- “It says free 3 days for free on the premium version, but charged me right away without a second for free.”
- “They charge you just like the rest of the apps to use it.”
- “Total scam — Scams you by offering a 3 day trial but then charging immediately on day one. Doesn’t do anything that they advertise.”
App fails to recover permanently deleted photos/videos
Multiple users confirm the app only scans current or recently deleted photos in the gallery, not truly deleted or permanently removed media.
18
reviews
- “Useless — This app is useless. All it does is scan my current photos and not my permanently deleted ones.”
- “This app tells you about receiving one free scan but doesn’t follow through. They charge you just like the rest of the apps to use it.”
- “It didn’t work for me — I tried a few times. It didn’t work for me.”
Charging without delivering functionality
Users paid for recovery features but received no results, with the app demanding payment repeatedly without providing value.
14
reviews
- “I paid them about $8 and they didn’t recover any deleted photos. Very disgusted because...”
- “Don’t waste your time or money. — It won’t recover deleted pics, they will just take your money and ask you for a good review for nothing.”
- “App asks you to pay as soon as it’s up, once you pay and try to do anything it ask you to pay again. Trash”
App is a scam with fake reviews and deceptive practices
Users believe the app is fraudulent, citing fake positive reviews, pressure to give 5-star ratings, and aggressive monetization tactics.
10
reviews
- “Scam — Don’t be fooled by the comments and 5 stars. It won't recover your deleted photos.”
- “Bought review — This stupid app is making me give a 5 star review to use a free trail.”
- “I was tricked by the high reviews which I think are false people that just want to lure innocent ones.”
Poor user experience and technical issues
Reports of app crashing, inability to scroll, unresponsive buttons, and poor interface design hinder usability.
6
reviews
- “App keeps closing — Im unable to scroll down for more than 5 seconds before the app closes on me.”
- “horrible app — downloaded to try and save an album i accidentally deleted, app was no help, full of buttons that don't work”
- “Terrible — Doesn’t work”
No refund policy and refusal to return money
Users demand refunds after paying for services that were never delivered, expressing frustration over lack of customer support or refund options.
7
reviews
- “give me my money back — 3 days free then 9.99 after or 9.99 right away, GIVE MY MONEY BACK”
- “Don’t trust — I paid and didn’t recover anything other than recent photos from today. Scam run. They won’t give you back your money.”
- “Es una estafa — Hijos de puta es una estafa... no cumple con ninguna expectativa, no se dejen, robar”

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