What users hate. Clustered.

1- and 2-star reviews fed into NVIDIA NIM gpt-oss-120b, grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

182 reviews·8 themes

App Crashes and Freezes Frequently
Users report the app consistently crashes, freezes, or fails to launch, often requiring multiple reinstalls.
32
reviews
- “Keeps freezing and crashing”
- “I’ve deleted and reinstalled this app three times all it ever does is freeze. Can’t read the news. Can’t scroll. It’s very frustrating.”
- “The App is constantly Crashing. I’ve already deleted and reinstalled.”
Poor Performance and Slow Loading Times
The app takes excessive time to load, often stuck on a splash screen for over a minute.
14
reviews
- “I don’t know what the heck is the matter with this app, but it stays on the load screen for over a minute and a half before you get to see any news.”
- “It Takes Too Long To Open — I have to sit and watch as they flash their logo. No thanks!”
- “App Update Fails — This app is suddenly extremely glitchy and keeps locking up on both of my devices after I open it.”
Outdated or Missing News Content
News stories are frequently delayed (days to weeks), outdated, or not updated at all.
28
reviews
- “Most stories are from 2 days to 2 weeks old. The old app the local Fox affiliate had was much more up to date.”
- “Stories on the app do not get updated on a regular basis. Most stories are from 2 days to 2 weeks old.”
- “Why is the reported news on your app old… would like to see new news, not 2 weeks old”
Lack of Landscape Mode on iPad
The app is locked in portrait mode and does not support landscape orientation on iPad, making it unusable for many users.
45
reviews
- “iPad app — It does not position properly on the iPad screen”
- “No landscape mode on iPad? Unacceptable.”
- “This app is useless. It will only let you configure ONE market. That’s all. Just one.”
Repetitive, Poorly Written, and Redundant Content
Articles repeat the same information across sections, are poorly written, and lack journalistic quality.
19
reviews
- “Now when you go to read an article, the same information is repeated at least three times in the same article.”
- “The stories are poorly written, often repeating the same information throughout.”
- “Repeats the same stories over and over and over again. Stupid. Right on top of each-other too”
Missing Features from Previous Local Apps
Users miss key features like traffic maps, search functionality, MUG contests, and multi-market support that were available in older apps.
26
reviews
- “The entire Explore🔍Menu (at the bottom of the Fox2 Detroit App screen) is missing on the Fox Local App including all links!!!”
- “Where is Search? — This app does not have a search or it’s not easily visible as the last app for KTVU.”
- “I can’t get the giveaway contest. Can someone tell how to get it on fox local”
Biased or Politically One-Sided Reporting
Users accuse the app of being left-leaning, promoting political narratives, and lacking balance.
17
reviews
- “Left leaning. The fair and balanced approach is gone. The hosts and subject matter are extremely biased towards the left.”
- “ROOP ON DEBATES IS TOTALLY 100% ONE SIDED — DEMS GET TO SPEAK 80% W/TWISTED TRUTH OR FULSE INTO ALL TOGETHER AND REPUBLICAN SPEAKER GET 20% AND CUT OFF.”
- “Fox LA TOO LIBERAL — FOX LA has been putting out anti right rhetoric and continue to be bias towards the locals who voted for 45-47.”
Technical Glitches and Broken Functionality
Core features like video playback, notifications, audio sync, and navigation are broken or unreliable.
24
reviews
- “Video / Audio constantly out of Sync — Ever since upgrading my Apple TVs to the 26.0 OS the audio and video is constantly out of sync...”
- “Not receiving notifications — I have had this app for months and haven't received a single news notification pop up on my screen.”
- “Oops, Something Broke—And It Was Your Privacy — Already running the most recent version. The real issue isn’t the version—it’s that the app completely breaks when it can’t reach a long list of tracking and ad-serving domains.”

First load takes ~60–120s. Cached after.