1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.
First load takes ~60–120s. Cached after.
8 reviews·4 themes
Incorrect version purchased for device
Users mistakenly buy the iPhone version when they need the iPad version, resulting in incompatible or unusable apps on their device.
2
reviews
“Separate versions for iPhone and iPad — If you are trying to buy this for your child’s iPad you need to buy it on an iPad. If you buy it on the phone you get the wrong version and can’t get the right one on the iPad anymore.”
“Waste of 2 dollors — I bought this one thinking this is the one with 60 levels but it isn't so why did you make a another one from the original”
App crashes or fails to launch
Multiple users report that the app crashes immediately upon opening or fails to load entirely, even on updated devices.
3
reviews
“I CANT OPEN THE APP — The app crashes every time I try to open it. And my iPhone 6 is completely updated”
“Wont load — Won't load for me before or after the update.”
“wont start — every time i try to play it goes back to the apps.Fix please!!!!!!!”
Unfair time limits and medal achievement issues
Users feel the time limits are unrealistic and medals are impossible to earn on certain levels, making progression frustrating.
1
reviews
“Seriously — The time limits are a scam. Don’t get caught up in trying to get the medals. Just have fun with it. It’s not possible to get the medals on some of the levels.”
Perceived lack of value despite quality gameplay
Some users acknowledge the game is good but feel it's overpriced or repetitive, leading to regret over purchase.
2
reviews
“Should be free — The game is great at first but soon you will realize that it is extremely repetitive and boring. Within 20 minutes I wanted my money back.”