What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

200 reviews·8 themes

Excessive Ads
Users are frustrated with the overwhelming number of ads on the platform
73
reviews
- “Too many ads — The app has been completely unusable with the amount of ads.”
- “Ads everywhere — Pinterest used to be a great app but now it is filled with so many ads and sponsored shopping that you can’t even find the real content that you’re looking for.”
- “90% Ads — Unusable due to ads”
AI-Generated Content
Users are dissatisfied with the increasing amount of AI-generated content on the platform
23
reviews
- “AI Slop — Most of these pins are ai. This is garbage. Do better.”
- “AI destroyed this — Ai running rampant not worth my time”
- “Half ads, half AI generated slop — What was once a great app has fallen to a mixture of AI slop and about thirty to fifty percent ads.”
Login and Account Issues
Users are experiencing problems with logging in, creating accounts, and accessing their accounts
17
reviews
- “Unable to login — I have an account, but I’m unable to login.”
- “Can’t sign in — It will not let me sign in”
- “My accounts don’t get remembered — Whenever i tried to switch back to my main account, it doesnt remeber the account”
Search Functionality Issues
Users are having trouble with the search function, including not being able to find relevant results
14
reviews
- “Search bar isn’t working and too many ads — Anything you search turns into “No results found for ____””
- “Search not working — Tuna search something and it’s not working, useless now”
- “Can’t find anything when I search — I’m just getting these domain errors whenever I try to download certain images.”
App Performance and Bugs
Users are experiencing bugs, glitches, and performance issues with the app
12
reviews
- “Glitches — Yea so I can’t freaking change my board cover or the header.”
- “BUGS! — There has been so many more bugs recently that I have never noticed”
- “Needs bug fixes — For the past month (with and without update) after I click on a pin, the function bar at the bottom completely disappears.”
Content Moderation Issues
Users are unhappy with the moderation of content on the platform, including the removal of pins and accounts
8
reviews
- “Suspended account — i’ve had my account for over 6 years i’ve always used it the same every day. some how i ended up banned”
- “Bad user experience — I used to love Pinterest but it has gone so far down hill since they started using Ai to report things”
- “user beware! :( — prepare to be blamed for pins you did not create violating the guidelines.”
Age Restrictions and Eligibility
Users are having issues with age restrictions and eligibility to use the platform
5
reviews
- “Age problems — I’m really upset because I just turned 13 and I’m so excited to finally be getting Pinterest”
- “FIX THIS — I’ve seen my friends and my friends said they love this but I can’t even get through the sign in”
- “No me deja entrar — No me deja entrar y yo pongo todo original y todavía no me deja”
Image Downloading Issues
Users are having trouble downloading images from the platform
5
reviews
- “Can’t download images :( — Can’t download images, fix it please”
- “webp images wont download — you have to go to safari to download webp images now”
- “Нельзя скачать изображение — Уже несколько дней выдано ошибку при попытке скачать изображения!!”

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