What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

5 reviews·3 themes

App fails to launch after purchase
Users report being unable to open the app after completing payment, despite multiple reinstall attempts.
2
reviews
- “Paid for nothing — I paid for access but the app doesn’t open past the title page. Support told me to delete and reinstall the app. I did that several times but it never worked.”
- “Ad — It audio not read”
Audio playback failure after iOS update
Users experience loss of audio functionality following an iOS update, rendering the audiobook feature unusable.
1
reviews
- “Audio does not work anymore with this app — The book seems great, but I couldn't finish it because the audio stopped working upon one of the IOS updates. I rely on audio for such books in my phone.”
Misleading app description and incomplete content
Users feel misled by promotional claims that the full book is included, when only a portion (e.g., first chapter) is accessible without additional purchases.
2
reviews
- “Misleading advertising!!! — The information said that the whole book was included, but it turns out that only first chapter is and the rest has to be purchased aside... It would be helpful to clarify that in the description in the future, so downloaders know what they”
- “Sales promo — Nothing more than a sales promo to get you to buy more. If I could rate zero stars I would.”

First load takes ~60–120s. Cached after.