What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

200 reviews·8 themes

Login and Verification Issues
Users are experiencing difficulties with logging in, verifying their accounts, and accessing their profiles due to various issues such as captcha problems, password reset issues, and verification loops.
63
reviews
- “Locked out of my account. No way to get back in. Useless..”
- “Can't sign in. Recaptcha is impossible”
- “I've been stuck in a verification loop for 3+ months due to use of a vpn.”
Job Search and Application Issues
Users are having trouble finding relevant jobs, applying to positions, and getting responses from employers due to issues such as outdated job postings, lack of search functionality, and poor user experience.
41
reviews
- “Looking for a job on LinkedIn is a horrible experience.”
- “The job listings seem like a scam and a seems more like an ad than a job.”
- “I've applied to many jobs via LinkedIn and haven't gotten any interviews.”
Premium and Payment Issues
Users are experiencing problems with premium subscriptions, including difficulty canceling, being charged unexpectedly, and lack of value for the cost.
23
reviews
- “For $40 a month, you'll get immediately swamped by accounts claiming to help u make your resume more attractive”
- “I enabled a premium trial, now to cancel I cant do it in the app.”
- “The premium account just sends you emails with jobs that are already closed to applications”
App Performance and Bugs
Users are encountering various technical issues with the app, including crashes, freezes, and bugs that prevent them from using the app effectively.
20
reviews
- “The app crashes every time I try to post on my personal or business page.”
- “The app is almost unable due to the all the security and captcha and all the ads and bugs.”
- “The latest update has not fixed the issues with Job Tracker”
Security and Data Concerns
Users are worried about the security of their data, including issues with biometric verification, data breaches, and potential spying by the company.
17
reviews
- “LinkedIn is garbage. As a veteran with BS degree I cant find a job dude. LinkedIn has made my connection worse”
- “Systematic data breach happening”
- “I dont trust these garbage companies with my information.”
Poor Customer Service
Users are frustrated with the lack of support and unhelpful customer service, including difficulty getting assistance with account issues and poor communication.
15
reviews
- “Incompetent Customer Service”
- “My account was flagged and restricted for no apparent reason and it is next to impossible to contact any customer service.”
- “The customer service is bad it will not let me log in.”
User Interface and Experience
Users are unhappy with the app's user interface, including issues with navigation, search functionality, and overall user experience.
12
reviews
- “The app is hard to use even for a mobile engineer.”
- “The user interface for commenting on posts is not ideal for engaging.”
- “The latest version of LinkedIn ruined the layout of media display.”
Notifications and Spam
Users are annoyed with the excessive notifications and spam they receive from the app, including irrelevant job postings and promotional messages.
10
reviews
- “The notifications are so annoying I had to turn off each of them”
- “I'm getting spammed with message Sponsored and LinkedIn Offer”
- “The app is more like facebook now way out of professional hiring platforms”

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