1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.
First load takes ~60–120s. Cached after.
16 reviews·8 themes
Severe performance degradation and lag
Users report extreme delays in response times (up to 5 minutes), making the app unusable for real-time interaction, along with excessive battery drain.
4
reviews
“TROP DE BUG PAS FLUIDE — Impossible de parler fluidement. J'essaye d'évoluer dans une langue grâce à une IA mais impossible car la réponse mets LITTÉRALEMENT 5min a s'afficher et je perd masse de batterie.”
“Il se passe quoi depuis hier? On me dit que c’est impossible de se connecter à P — Il se passe quoi depuis hier? On me dit que c’est impossible de se connecter à Poe!!!!Why!!!!!”
Authentication and login failures
Multiple users report inability to log in using Apple ID or phone number, with authentication flows failing entirely (e.g., verification codes not working).
5
reviews
“Impossible de se connecter — J’ai essayé de me connecter avec mon compte Apple ou avec mon numéro de tel. Impossible de se connecter, l’application freeze…”
“Bug à l’installation — Impossible d’installer l’application. Un code d’authentification est envoyé mais rien ne se passe lorsque j’appuie sur le bouton « vérifier ».”
“Utilisation impossible — La connexion Apple ne fonctionne pas. Impossible d’utiliser l’application”
App crashes on specific inputs
The app crashes consistently when processing certain content, such as YouTube transcripts, requiring full reinstallation.
2
reviews
“Used to work, now some prompt will crash the app — Since 2 days, when pasting YouTube transcripts, the app just crashes and I can’t start it again.”
“Aïe — Me donne systématiquement des réponses fausses sur des commandes UNIX!”
Inaccurate or fabricated responses
Users report the AI frequently generates false information, especially on technical topics like Unix commands, and contradicts itself when corrected.
3
reviews
“Aïe — Me donne systématiquement des réponses fausses sur des commandes UNIX!”
“Misleading — L’application n’est pas fiable et invente des réponses au lieu de me dire qu’elle ne sait pas! Plus d’une fois!”
Drastic reduction in functionality after update
Users note a significant drop in features (e.g., message limit reduced from 3000 to 300) and feel misled by changes that degrade the user experience.
3
reviews
“Not as good as before — 3000 to 300, too bad”
“3000 -> 300 — 3000 -> 300 = 1⭐️”
“Really disappointing — Hello, just wanted to make a feedback cause I’m really dissapointed. This application was really great at first, but then, for marketing purpose, you made a subscription.”
Unsupported device and forced obsolescence
Users with older devices (e.g., iPhone 6S) report the app is no longer compatible or forces mandatory updates they cannot perform.
1
reviews
“Indisponible sur iPhone 6S — Non à l’obsolescence programmée, arrêtez de forcer la mise à jour, alors que je n’en ai pas la possibilité sur mon iPhone 6S”
PDF summarization failure
Users report the app no longer functions properly for PDF summarization, a key feature previously available.
1
reviews
“Pdf ne donne plus — Je n'arrive plus à faire le résumé des pdf”
Unfair pricing and subscription model
Users criticize the subscription cost as excessive relative to the value provided, especially after previous free access.
1
reviews
“Really disappointing — Hello, just wanted to make a feedback cause I’m really dissapointed. This application was really great at first, but then, for marketing purpose, you made a subscription. The subscription really high for what it is, cause it give us so much”