1- and 2-star reviews fed into NVIDIA NIM gpt-oss-120b, grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.
First load takes ~60–120s. Cached after.
7 reviews·3 themes
Excessive ads disrupting user experience
Users are frustrated by the high volume of advertisements that interfere with app functionality and overall usability.
3
reviews
“This is actually so annoying — Why so many ads😭”
“Too many ads — App has very limited options and is riddled with advertisements.”
“Bad — Didn’t let me use the keyboard I created”
Core features not working or broken
Critical app functions such as keyboard usage, heart movement, and basic operation fail to work as expected.
3
reviews
“Move — I tryed to move the heart and it won’t let me”
“G — It doesn’t work”
“Got it for iPhone 12 — It didn’t work idk why I set it plus my settings giving access why would I purchase when i can’t see it work ?”
Missing customization options (e.g. custom fonts)
Users expected advanced personalization features like creating custom fonts, which are absent or inaccessible.
2
reviews
“No custom fonts — There were nowhere to make my own fonts and that is the only reason I got the app”