What users hate. Clustered.

1- and 2-star reviews fed into NVIDIA NIM gpt-oss-120b, grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

3 reviews·2 themes

No customer support response
Users report long delays or complete lack of response after registering, leading to frustration and abandonment.
1
reviews
- “No contact from 10 days — Its been 10 days I have registered on this app but got no response yet.”
Registration failures due to server errors
Users are unable to register due to persistent server-side issues, often receiving error messages during sign-up.
2
reviews
- “I’m not able to register, the server is not working I’m getting server error do something”
- “This latest version of app still have bugs . I am not able to register using my Aadhar because of some glitch.”

First load takes ~60–120s. Cached after.