What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

148 reviews·8 themes

Paywall prevents basic messaging
Users cannot send or receive messages without purchasing a premium subscription, which is seen as a core flaw and major frustration.
45
reviews
- “You gotta pay to send DM to girls. — DEFINITELY A MONEY GRAB app for men… DONT DOWNLOAD IT unless u wanna pay $30/month to send dms to girls.”
- “No la usen — Esta app esta llena de bots y personas que estafan, no recomiendo perder el tiempo en esa aplicación, aparte es aburrida y simple.”
- “You can’t message anyone unless you pay. It’s a joke”
Fake profiles, bots, and AI-generated users
A large number of users report encountering fake accounts, AI-generated profiles, or automated messages designed to lure them into paying.
42
reviews
- “App is trash — Just get tinder, this app is super duper trash!”
- “Bots — It is full of older women who are aged 18 to 25 and many men and women with deceptive users caught one because he had the photo of Ashley Mae Besson and said he was 22 years old and his username was zoey”
- “This app is trash as hell, DO NOT DOWNLOAD — DO NOT DOWNLOAD OR SUBSCRIBE, I barely finished my profile and got disabled in 1 minute after putting up my photos.”
Misleading free trial and subscription cancellation issues
Users report being charged immediately despite promised free trials, and face difficulty canceling subscriptions or getting refunds.
18
reviews
- “You said 3 days trial , I can cancel anytime you charged me without even using t — Please refund my money I downloaded your app it said 3 days trial I said okay proceed right , I get charged on that same day”
- “Almost impossible to cancel your subscription. I tried go on the website from my laptop and it stated “please try again later”.”
- “Apple refused my refund request 1 day after purchase”
Account bans without explanation
Users report being banned from their own accounts shortly after signing up, with no clear reason or recourse.
12
reviews
- “Kicked off for nothing — Downloaded the app, started making my profile, didn’t even finish making it when Kismia decided that I had violated their License Agreement and banned me from the app.”
- “What did I do? — I literally just got the app. Next thing I know is that my account is BLOCKED. But I'm just making an account??”
- “I was told I wasn’t old enough to be here. I was born December of 06. Im 18 years old and it’s tell I can’t join but I’m not 18.”
Location and match quality issues
Users complain about being matched with people far away, lack of local matches, and poor match relevance despite payment.
15
reviews
- “Not Location Based — 90% of matches 1000's of miles away. Can't continue messaging without paying absurd $$$”
- “The few girls that live in my town are the same no matter how many times I swipe left.”
- “90% of matches 1000's of miles away. Not helpful at all.”
Scam and fraud allegations including data theft and harassment
Multiple reviews allege the app facilitates scams, identity theft, threats, and predatory behavior, often involving fake profiles.
14
reviews
- “Cuidado con tus datos — 1 día con esa aplicación y resulte amenazado con matar a mi familia y a mi jajajaj solo porque una chica hizo match conmigo y resultó que se prostituia por la aplicación así que la ignore y por eso sufrí hostigamiento 2 días enteros amenaza”
- “Me estan queriendo estafar — Tenía la aplicación todo iba bien hasta había pagado mi pago semanal pero pasó que estaba en conversación con alguien y de repente me pasó a otro tipo que me amenazó con robarme la información y dar con mi localización ósea iba a robarme”
- “Total scam — I paid almost $100 for the most expensive premium subscription, and the app is basically unusable.”
Gender and identity exclusion (non-binary, LGBTQ+)
Users express frustration over lack of gender options and non-inclusive features, especially for non-binary or queer individuals.
6
reviews
- “Not an app for queer people. — It's 2026 and you've only got two options for gender?? And can only select one gender to date?? I'm nonbinary and bisexual--this app has no room for me.”
- “Not lgbt friendly — App is not trans friendly, auto banned my account while trying to verify my account.”
- “Photo rejection — I tried five times to add photos. All of them had my face in them, all of them were clear, but they were all freaking rejected. It’s stupid.”
Poor user experience and app functionality
General complaints about app instability, broken features, misleading UI, and overall poor design beyond monetization issues.
10
reviews
- “App filled with scammers — Also you can’t see location unless you pay more? DO NOT GET THIS APP!!!”
- “Fix your app — This app I so trash you gotta pay to do any thing on this app”
- “Micro transactions — I love that you don’t need to upload a picture of yourself and you can start to get to meet people but everything is locked being micro transactions”

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