What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

• Payment errors during Gold Pass purchase

  Users encounter a 'please check your internet connection' error when attempting to purchase the Gold Pass for express events, preventing access to unique bonuses.

  1

  reviews
  • “Payment error — Gold pass for express event payment gives error "please check you internet connection and try again" can't get unique bonuses”
• Game freezing at specific progress point (day 45)

  The game freezes at day 45 of the daily bonus sequence, rendering the app unresponsive and preventing further interaction even after reinstallation.

  1

  reviews
  • “Stuck at day 45 daily bonus || Frozen game — Good game but giving 2 stars because it just stuck at daily bonus 45 and not even allowing to click anything now even after reinstalling it.”
• App fails to load or gets stuck during launch

  The game consistently freezes during startup, stuck at a certain loading percentage (e.g., 25%), requiring device restarts with no resolution.

  1

  reviews
  • “It stuck — Am trying to open game but it stuck at 25% I did restsrt my phone but no change”
• Data loss after uninstallation

  Users report losing all progress after uninstalling and reinstalling the app, forcing them to restart from level 1 despite prior investment.

  1

  reviews
  • “I did uninstall twice and lost my progress I began from level 1 Can you fix? If i uninstall this time i ll never back to this app!”
• Excessive and intrusive advertisements

  Users are frustrated by an overwhelming number of ads that disrupt gameplay and diminish overall experience.

  1

  reviews
  • “Ads — Too many ads it’s so boring 😩😩😩”