What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

27 reviews·8 themes

Persistent ambulance scene glitch preventing progression
Users are consistently unable to complete or progress past the hidden object puzzle in the ambulance scene, despite multiple attempts and resets.
12
reviews
- “I can’t get past the ambulance. The hidden object scene won’t let me finish.”
- “The HOP in ambulance not working - Cannot get the dish. Reset 3 times. Bombs every time.”
- “Glitch at the mortuary - I could not continue the game at the HOP in the ambulance. The basin cannot be picked up at the end.”
Inventory items not appearing after collection
Players report that items collected during gameplay (e.g., joystick, basin) do not appear in their inventory, blocking further progression.
6
reviews
- “I did get the joystick but it is not showing in my inventory so I am not able to play the game to get the next item.”
- “I got the joystick but it did not show up in my inventory. I am stuck.”
- “The joystick isn’t in my inventory. Can’t move forward without it.”
Lack of developer response and poor customer support
Multiple users report no meaningful response from customer support, with automated replies or silence despite repeated attempts.
5
reviews
- “Have tried to contact customer support numerous times with NO response!”
- “I tried sending messages to the technical assistance “bot” but it just tells me to rephrase the question.”
- “Don’t tell me to reach the IT department. You need to contact them and get this fixed!!”
Gameplay mechanics and UI issues causing frustration
Users report unresponsive controls, overly sensitive touch areas, broken hint systems, and poorly placed interactive elements.
4
reviews
- “The bottom of the screen is so sensitive, that I’m constantly trying to click on my inventory, and instead going back to the previous room/scene.”
- “The hint button does not work. If I press it, the map comes up.”
- “One of the controls was behind the skip button. Difficult to access.”
Repeated bugs across multiple games by same developer
Users express disappointment that similar issues seen in prior games (e.g., Fatal Evidence: Cursed Island) persist in this new release.
3
reviews
- “Last week I purchased Fatal Evidence Cursed Island and really enjoyed it so I decided to go ahead and purchase this one. I’m very sorry that I did as it’s been one problem after another.”
- “I see reviews from years ago, saying you can’t get past the ambulance and it’s still true now.”
- “This would potentially be a really fun and enjoyable game. However, the bottom of the screen is so sensitive...”
Unresolved issues for years despite public complaints
Users highlight that known bugs (especially the ambulance scene) have existed for years without being fixed, indicating neglect from developers.
4
reviews
- “The fact that they have never corrected that in years is deplorable.”
- “It’s 2024 and the ambulance issue is still not fixed.”
- “I see reviews from years ago, saying you can’t get past the ambulance and it’s still true now.”
Request for refunds due to non-functional game
Numerous users demand refunds because the game is unplayable due to persistent bugs, especially after purchasing full access.
7
reviews
- “I paid almost $9 for this game. Ridiculous. I’ve never had this problem with a game before.”
- “Please re-emburse! I paid full price!”
- “I will not ever buy a game from you until you get this fixed!! I also will not ever buy a game from you until you get this fixed!!”
Offensive or inappropriate content in game
One user reports encountering subliminal messages they found offensive, suggesting inappropriate themes were included without warning.
1
reviews
- “Subliminal massages are offensive — Please, stick to neutral themes. There is no need to brainwash people with your sexual preferences...”

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