What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

200 reviews·8 themes

Fake or Low-Quality Profiles and Misleading Advertising
Users report that the app is filled with fake, AI-generated, or low-quality profiles that do not match the 'elite' or millionaire branding. Many claim the men are not wealthy, appear broke, or are significantly younger than advertised.
68
reviews
- “I have also a big problem with my income and it accidentally got bumped up to a figure that is not acurate and when I was going to change it it corrected it, I was not able because it said only Premium members could change it.”
- “The men on here are 90% disgusting! 90% are not in age range, religion, political affiliation or any other parameters requested.”
- “This app is not good anymore. All the men are AI photos and if you pay for the service, you don’t get a lot of respondents but the minute you cancel the service and go to free you get a ton of likes algorithms are not real.”
Aggressive Paywalls and Monetization Tactics
Users feel trapped by excessive paywalls, forced subscriptions, and lack of free functionality. Core features like messaging, viewing likes, or seeing who viewed them require payment, often without clear trial options.
54
reviews
- “You can’t send messages, or see who viewed you. All this to force you for the paid version, that I don’t think is wrong, but I didn’t find the people on t”
- “Just paying for texting — Just texting for paying”
- “The whole point of this app is to pay.”
Account Suspension and Poor Customer Support
Multiple users report being banned or suspended without explanation, unable to contact support, or having their accounts deleted after payment. No transparency or recourse is provided.
37
reviews
- “They blocked my account, asked for my drivers license then DELETED my account without any explanation.”
- “I tried to register several times and each time under absolutely wrong accusations (as if I am a scammer or a spammer) they banned me.”
- “I sent several claims to review my case and unban me, but there was no response.”
Ineffective or Broken Filters and Matching Algorithms
Users consistently report that filters (age, location, race, etc.) are ignored or ineffective. Matches are irrelevant, geographically distant, or violate stated preferences.
42
reviews
- “After setting parameters with in app still receive candidates who do not meet parameters. Huge waste of time . The quality of candidates is beyond poor . It’s unrealistic to expect some one to start a relationship cross country . No quality”
- “I put age of 27 through 35 I am now looking at 38 and so on what was the point of having people to put that there for”
- “I’ve been trying this app for a couple of months, and I just found thousands of grandfathers asking for girls between 20-35 years old.”
Scams, Fraudulent Users, and Safety Concerns
Reports of widespread scams, fake accounts using influencer photos, predatory behavior, and unsafe interactions. Some users claim to have been physically assaulted or financially defrauded via the platform.
31
reviews
- “A lot of scammers! Using influencer pictures as their own! I decided to do a google reverse picture on one of the matched profile as he messaged me a picture that look slightly different from what he uploaded on his profile and all the pict”
- “I met a woman on MM that scammed me out of over $1 million and assaulted me on ring video in front of my home. I submitted the video to MM and they did nothing to remove her.”
- “Too many fake accounts! very disappointing experience”
Poor App Functionality and Technical Issues
Frequent crashes, login errors, broken features, and outdated UI. Users report glitches with message delivery, profile visibility, and overall usability.
28
reviews
- “App just closes out after you’ve inputted information. Asking for so many different identification photos, no clear direction on how to use the app or safety guidelines.”
- “The software app — When I first signed up with MM the website was decent. Nice presentation but from the recent upgrade it simply looks so low end now. Embarrassing to use his app now.”
- “Messages don’t get sent or received You have to close it and open it again if you want to see some of the profiles that have seen you after the recent update”
Discrimination and Racial Bias in Matching
Users report being denied access or receiving only specific racial matches despite clear preferences. Some claim the app discriminates against non-white users.
12
reviews
- “HEAVY DISCRIMINATION — They won’t accept you if you’re not a white woman. Me and my Latina friends have given it a try and all were denied all drop dead gorgeous classy Latina women instantly denied.”
- “I’m getting virtually every age and location. I double checked that I set them properly but it’s still happening.”
- “All these spin offs have no quality”
Auto-Renewal and Refund Difficulties
Users complain about hidden auto-renewals, inability to cancel subscriptions, and refusal to issue refunds even after complaints or account issues.
19
reviews
- “Impossible to figure out how to cancel this. The worst app…can cx acct but then it tells u to go to App Store for credit card Cancel….they make it difficult.”
- “After opening the membership, your account will be banned and you will not be refunded. This is the worst application I have ever used.”
- “I’ve been on it for months and chatted with less than 10 people, but none of them appear real since they solicited for sex or drugs.”

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