1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.
First load takes ~60–120s. Cached after.
5 reviews·4 themes
Course Redirect Issue
App redirects to incorrect course when selecting a specific course
1
reviews
“Unable to study anything on app please help me!! I have mailed several times — When I am clicking on promt engineering course or blockchain course! It’s redirect me to another course that is html one !”
Quote Character Input Bug
App gets stuck or fails to accept input when using quote characters
2
reviews
“Bug — If you use any “ or ‘ your application is getting stuck and can’t able to answer any of the quiz.”
“Error — When I was typing the single quote or double quote it’s not taking”
Device Compatibility Issue
App fails to work properly on older devices, such as iPhone 6
1
reviews
“Great game for python learning. — But it is not working properly in my iPhone 6 and nobody answers my mail to solve the problem.”
Poor Customer Support
Users are not receiving responses to their emails or support requests
2
reviews
“Unable to study anything on app please help me!! I have mailed several times”
“Great game for python learning. — But it is not working properly in my iPhone 6 and nobody answers my mail to solve the problem.”