What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

169 reviews·8 themes

Crashes and App Instability
The app frequently crashes on launch, during use, or immediately after opening, especially on specific devices or after iOS updates.
24
reviews
- “Crash on iPad 16.5.1. Don’t Apple have tests before releasing the app?”
- “Literally can’t even open the app — I have uninstalled and reinstalled and restarted my phone and checked to see if I have any updates and I simply cannot open the app”
- “keeps kicking me out — whenever i open the app, it immediately closes by itself. don’t know what to do, has been doing this for several months.”
Automations and Shortcuts Fail to Execute
Automations do not run as intended, fail silently, or are unreliable, often breaking after updates or without explanation.
20
reviews
- “Automations fail — The automations do not work most of the time, which is the only real use case I see for this application.”
- “Doesn’t work — Apple is sucks. Apple should shut down for good”
- “This app doesn’t work — Every time I go to a different app and go back to this app, I can’t interact with the buttons”
UI/UX Confusion and Poor Intuitiveness
The interface is unintuitive, poorly designed, and difficult to navigate, making basic tasks frustrating or impossible.
23
reviews
- “The Least Apple App Ever — Completely unintuitive. Apple’s brand is user-friendly and this is anything but.”
- “Confusing — How does this thing work? I have deleted Shortcuts app but it still accesses stuff.”
- “Not intuitive — Shortcuts are hard to set up. Interface is not intuitive. Apple fail!”
Home Screen Icon Customization Issues
Users report persistent problems when trying to customize app icons on the Home Screen, including black borders, failed saves, and inability to delete icons.
18
reviews
- “Image (when editing in-app) doesn’t match image of app icon when added to Home S — I have been using Shortcuts to make my Home Screen look pretty since I was in high school and NEVER had an issue with white borders on either side of the image selected when added to the Home Screen.”
- “Why are you Guys not letting me go in the app??”
- “I can’t remove the shortcut — I can’t remove that shortcut I have created and it won’t let me remove at all”
iOS Update-Related Breakage and Regression
Major functionality breaks after iOS updates (e.g., iOS 26), with missing options, lost shortcuts, and broken workflows.
15
reviews
- “26.2 update is terrible — Why are half the options for automations missing. I cannot replay the opposition automations since the update removed most odd the triggers.”
- “iOS26 made it obsolete — This last ignorant update totally messed up all of my shortcuts and there’s no way to redo them because the options are no longer there.”
- “Shortcuts have gone missing. — As of iOS 26.1 all shortcuts that were saved in folders have gone missing.”
Notification Overload and Alert Fatigue
Users are overwhelmed by constant notifications from automations, with no option to disable them despite knowing they’re running.
9
reviews
- “Alert Fatigue — I understand leaving notifications on by default, but please give users a way to disable them when automations are run.”
- “Stop the notifications — Why does this app notify you every single time an automation is run? And why can’t you turn this stupidity off?”
- “Can’t remove notifications when I make bookmarks — Apple I’m mad you need to remove the notifications on when you open a bookmark it gets worse and I hate it”
Feature Limitations and Missing Functionality
Core features like GIF creation, video-to-audio conversion, custom locations, and app integration are broken, missing, or severely limited.
14
reviews
- “GIF making — Your app doesn’t let me make gifs and it’s very stupid”
- “Video to gif did not work — Seems simple enough, pick a video, change it to a gif. I picked a 7 second video. The program would run, but no output.”
- “Custom Locations — Can we have the ability to add custom location for weather and maps. It currently forces location services which defeats the purposes...”
Data Privacy and Security Concerns
Users express distrust over data collection, unauthorized access, and potential exposure of adult content despite the app's 4+ rating.
6
reviews
- “Data — Apple want privacy, why collect this much data what the heck.”
- “This App Shows Unblocked Adult Content — Why is this app rated 4+ when you can very easily use this app literally bypass all of IPhone’s screen time adult content restrictions and access uncensored adult content?”
- “Spyware or ? — Seems to control remotely of financial and audio and aspects of the iPhone with out consent or knowledge of!”

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