What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

10 reviews·5 themes

Login and account persistence issues
Users report being unable to log in or access their accounts, even after first-time use, with the app incorrectly prompting them to log in to previously created accounts.
3
reviews
- “login failed — first time open game then internet was not working after opening again again it say login to that account you created previously but i opening this game first time , lol thinking to delete this after review”
- “The game suddenly crashes and does noe open even after restarting several times… just right now my game was at a very important point when the game crashed… and even after restarting several times it is not opening… who is gonna pay for my”
- “All my provinces were gone — The in game data wos lost and all the place'sthat i have captured were gone”
Frequent crashes and unresponsiveness
The app crashes unexpectedly or becomes unresponsive, preventing users from accessing their progress or playing the game.
4
reviews
- “Worst Game ever — The game suddenly crashes and does noe open even after restarting several times… just right now my game was at a very important point when the game crashed… and even after restarting several times it is not opening… who is gonna pay for my”
- “The game is not responding! — I’m unable to access the game for almost an hour.”
- “Game keeps restarting after every few seconds, have to watch the ad twice to get the reward.”
Severe bugs in core gameplay systems
Critical bugs in essential features like chat, troop movement, and command execution disrupt gameplay and user experience.
3
reviews
- “Too many bugs — 1. The chat system is bonkers. It’s absolutely horrible to use. They disappear by themselves and leave you with doubt of whether the message have been delivered or not. As most of the time it auto deletes the chat midway.”
- “2. The command fa”
- “mobilising or even making troops is unnecessarily long have to wait hours to move army”
Excessive battery drain and device overheating
The app consumes excessive battery and causes significant device heating, especially on older iOS versions.
2
reviews
- “It consumes so much battery and heats up my phone (ios14.2) — I am currently on IOS14.2 after using it for an hour m battery dropped from 97 to 75 and also it heated up my phone please fix as soon as possible!”
- “Unauthorised Purchase — I made a few purchases in the app but uninstalled it way before 20th April. But on 25th April I was charged for a goldmark package! This was unauthorised without even the app being installed on my phone!”
Pay-to-win mechanics and unfair monetization
Players feel the game is unplayable without spending money, with previous fair balance now replaced by exploitative monetization.
2
reviews
- “Super costly to play. — U can’t survive if u aren’t a paid account. Before it used to be fair.”
- “Unauthorised Purchase — I made a few purchases in the app but uninstalled it way before 20th April. But on 25th April I was charged for a goldmark package! This was unauthorised without even the app being installed on my phone!”

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