What users hate. Clustered.

1- and 2-star reviews fed into NVIDIA NIM gpt-oss-120b, grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

12 reviews·6 themes

Frequent crashes and data loss
Users report the app frequently crashes, leading to loss of unsaved work and corruption of project files.
4
reviews
- “Very prone to crashes — I have lost work and code on multiple occasions from the app crashing.”
- “Crashes. Unreliable — Can’t view ssh terminal in real time. It waits until the command is finished before showing the results. And it blocks in the meantime, so you can’t do anything else.”
- “Used for a while - files lost / corrupted a lot of my training projects — I would give this app high praise. I’ve used it regularly, but after a css file literally vanished after previewing the html doc, I became weary.”
SSH/SFTP/FTP connection failures
Multiple users report inability to establish stable or correct connections via SSH, SFTP, FTP, or WebDAV, with path errors and broken sessions.
4
reviews
- “Absolutely useless — Connection breaks up constantly even on local network. Absolutely useless. All other apps works fine with the same ssh connection.”
- “can’t connect to my home folder via SFTP, stupid app adds forward slash to the path in front of the correct path.”
- “Can’t connect using ftp — I just love apps that do ‘exactly what they say on the tin’. This one doesn’t”
Poor or missing documentation and setup guidance
Users are unable to configure core features like Dropbox integration due to lack of instructions or unclear setup steps.
2
reviews
- “No instructions? — Has a Dropbox button, but nothing I do can actually connect it to my Dropbox. No instructions.”
- “It might be good, but there’s no way to open a file, so no way to tell...”
Inadequate file handling and system interference
The app interferes with native file associations (e.g., hijacking RTF files) and fails to properly display or open certain file types.
2
reviews
- “Looks good, but hijacks wrong file types — The app looks like a very handy editor but has unfortunately been rendered useless to me because it hijacks access to rtf file types but cannot display them.”
- “Only opens 1 file at a time — Not bad but becomes useless after a while because you spend your time opening project files 1 at a time.”
Unresponsive or delayed terminal output
The SSH terminal does not display output in real time, instead waiting for commands to complete before rendering results.
1
reviews
- “Can’t view ssh terminal in real time. It waits until the command is finished before showing the results. And it blocks in the meantime, so you can’t do anything else.”
Lack of customer support
Users report no response to support inquiries via social media or other channels, leading to frustration and uninstallation.
1
reviews
- “no support no use — can’t connect to my home folder via SFTP, stupid app adds forward slash to the path in front of the correct path. have requested support via twitter but no replies of any kind. so will wait a couple mote days then it’s deleted, no support i”

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