What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

36 reviews·8 themes

VPN connection failures and persistent disconnections
Users report the app fails to connect, disconnects frequently, or shows 'connecting' indefinitely without success.
12
reviews
- “I was trying to connect to the vpn for more than 10 minutes just for it to say it failed.”
- “Whenever I went into a game it would work for like 2 minutes before kicking me out, and when I rejoin the game (with the VPN still supposedly on) it would return back to my original country.”
- “It kept disconnecting. — Whenever I went into a game it would work for like 2 minutes before kicking me out...”
Performance degradation and internet slowdown
Users experience severe slowdowns in their internet speed, making normal browsing or streaming impossible.
8
reviews
- “Make my original internet very slow — I don’t know what’s happening but everytime I use it, my original at home internet and mobile platform became very very slow.”
- “It’s alright but not good — didn’t actually do anything and made my internet super slow”
- “This app is absolutely terrible. — I paid for the premium membership but can't even get a connection at all! No matter how many times I tap it, it just won’t connect!”
False claims of location spoofing and IP masking
The app falsely claims to change location or hide IP, but users see no real change in their actual location or IP address.
7
reviews
- “Rubbish not changing my location — Absolute rubbish, inside the app it shows you all you’re in different locations, open safari and it shows your real location, this app does nothing”
- “It’s free for a reason, your data is being sold — A multitude of people have gotten Apple notifications from random locations not even remotely close to them...”
- “When I try connecting to the vpn itself it always disconnects my internet and so I can’t connect to the vpn witch is annoying...”
Misleading pricing and subscription scams
Users report being charged unexpectedly high fees after free trials, or being misled about the app being free.
5
reviews
- “Scam — They showed me a free trial sub and when purchased it, they took my money 24$ instead of the free trial and I want my money back please”
- “Not free $129.99 per year — Subscription $129.99 per year”
- “Not free !!!! — This is not a free VPN”
Malicious behavior and privacy concerns
Users accuse the app of selling user data, exposing IP addresses, or causing security breaches.
6
reviews
- “It’s free for a reason, your data is being sold — This app is clearly selling it’s user base’s data.”
- “sells data and you’re ip adress — 📊 What VPN Super can do with your data”
- “Hacked — Hacked my iPad don’t use”
Excessive and inappropriate ads
Users report intrusive, offensive, or inappropriate advertisements, including sexual content.
4
reviews
- “frik you adds are aids — ads are trash”
- “app doesn’t work. sexual ads. — worst app ever. i tried to get a vpn but it doesn’t even work, nor change my ip address. ALSO WHEN I TRY AND CLICK ANYTHING IT GIVES ME AN AD. AND NOT JUST ANY AD. an ad with girls shaking their butts.”
- “Don’t work — Don’t work”
Lack of server availability and regional limitations
Users report missing servers in key regions (e.g., Australia, USA, Italy), rendering the app useless for intended purposes.
4
reviews
- “No 🇦🇺 server — Wasn’t useful to me”
- “Zero less than zero — I have tried this app and doesn’t work. I cannot get access to no one site in Italy I have spent 14$ for nothing”
- “Not good — Black listed me from apps”
App instability and poor user experience
General frustration with app crashes, inconsistent behavior, and lack of reliability across devices.
5
reviews
- “Оно не работает — Русские, не скачивайте это барахло. И да, Путин-х*ло”
- “КРИНЖ !!!! — не работает вообще какое-то странное приложение я в шоке не впн а кринж какой то да уж не ожидала думала нормик он..”
- “Mid idk? — So basically I used to LOVE this app, I could chat on Roblox and it wouldn’t even bother me till 1 week ago.. so it started not working for me for WHATEVER reason.”

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