What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

• Misleading Free Trial and Automatic Charging

  Users are frustrated by the app's deceptive free trial that automatically converts to a costly annual subscription without clear warnings, leading to unexpected charges.

  12

  reviews
  • “Lies — I downloaded the app thinking it was free on the first trial I’m already asked to pay for it😒 and a review said it was free what a waste of data 🤦🏾‍♀️”
  • “App is NOT free!! — This app is misleading. There's a 7-day free trial and then it's $59.99 per year. There are no weekly or monthly membership options either so, if you forget to cancel with 7 days, you're slapped with a $59.99 commitment.”
  • “It’s a scam! — Horrible app. I signed up for the 7day trial and tried to cancel on the 5th before through email and I was still charged for the year subscription. Tried to request a refund and was denied. Don’t download this app!”
• Inconsistent Free Access Across Platforms (Android vs iOS)

  Users report that workouts were free on Android but now require payment on iOS, creating a perception of unfair treatment and platform-based paywalls.

  6

  reviews
  • “Android Users Get FREE Workouts — When I had this app on my android phone, most of these workouts were FREE. No subscriptions either. Now that I have an iPhone and I downloaded it, it’s asking me to pay to see the workouts I clicked in explore.”
  • “Android Users Enjoy More Free Workouts — When I had an android phone all the workouts on the app were available and free, My iphone only shows 1-2 workouts available for free. This whole app is locked and iphone users have to pay a monthly fee.”
  • “No longer free — Ive had this app for some time now and I just logged in to do a quick workout and realized you now have to pay for the workouts. Bummer.”
• Failed Refunds and Poor Customer Support

  Multiple users report being unable to get refunds after cancellation, receiving no response from support, or being charged despite unsubscribing.

  8

  reviews
  • “Charged for premium, even though it was canceled — Asked for a refund, now I don’t have the premium and haven’t been refunded. Good luck getting a hold of anyone for support on this app.”
  • “Sneaky and won’t give my money back — This app will cost you $40. I downloaded it to check it out, and months later was charged $40 for a subscription to an app that has been deleted off of my phone since the week I downloaded it. I have tried to contact customer service for a”
  • “Why you say its free of charge app — You should post the price of app before we download it and find out that we have to pay, after we waste our time posting our information”
• Subscription Cancellation Issues

  Users cannot cancel their subscription during the trial period, face hidden cancellation processes, or are charged repeatedly despite attempts to unsubscribe.

  6

  reviews
  • “Cancellation? — How do you cancel before getting charged 59.99??! No info written”
  • “Won’t let me cancel app during trial period — The app is good but when you go to cancel, it won’t let you. Then it charges you $10 per week. I have sent 2 emails with no response.”
  • “Cancel my subscription — I want to cancel my subscription plz”
• App Glitches and Functionality Failures

  Users report technical issues such as inability to access workouts, blank fields, inaccurate calorie tracking, and failure to load content even with active subscriptions.

  5

  reviews
  • “Only worked one time — I can’t use any other workouts and I purchased the one year subscription. No contact information or anything available”
  • “Bad — Although the workouts are good The app is very glitched I can’t see the calories I’ve earned When trying to add my birthday, it’s blank”
  • “Won’t work. — I’ve tried this app with both subscriptions and it still won’t let me get past the subscribe page even though I was paying for it.”
• Unfair or Excessive Pricing

  Users are outraged by the lack of flexible pricing tiers (e.g., monthly/weekly) and the high annual cost ($59.99), which feels unreasonable for the perceived value.

  4

  reviews
  • “App is NOT free!! — This app is misleading. There's a 7-day free trial and then it's $59.99 per year. There are no weekly or monthly membership options either so, if you forget to cancel with 7 days, you're slapped with a $59.99 commitment.”
  • “Why does it say FREE and CHARGE — I clicked on the free and was charged almost $30 and can’t get my money back! All this happened in less than 2 hours!”
  • “WORST APP — STOLE MY MONEY I DIDNT ADD A YEAR SUBSCRIPTION IT DID IT AUTOMATICALLY DO NOT BUY ! WASTE OF TIME !!!”
• Negative Physical Results and Misleading Promises

  Some users claim the app caused unwanted physical changes (e.g., increased thigh/waist size) or delivered minimal results despite consistent use.

  3

  reviews
  • “yea no — however it is true to the title, my thighs and waist got insanely bigger.. i’m looking at pics before i downloaded and it’s a huge difference.. not worth it”
  • “Meh — I’m %75 through the program. I’ve followed it to a T. I see minimal results. The exercises don’t challenge you at all. I doubled each of them just to feel like I was doing an actual workout.”