What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

32 reviews·7 themes

Payment and Subscription Fraud
Users report being charged for subscriptions but not receiving access to premium features, with no refunds offered despite payment confirmation.
14
reviews
- “I have paid for one month subscription but the app still telling me I have not paid I can’t reply to messages.”
- “I pay for subscription and get none, same thing with the doulike.. why would an app be paid for and they just deduct your money and give no premium package… this is a total fraudulent app to me.. thieves”
- “Paid $59.99 and I cannot read messages sent to me.”
Inaccessible Messaging After Payment
Users who paid for premium access are unable to send or receive messages, even after successful subscription.
8
reviews
- “After my subscription my account became totally useless, as I can’t receive messages and my messages don’t delivers also, total waste of money...I need my refund.”
- “I just subscribe but still can’t read or send message”
- “Can’t receive or send message — I just subscribe but still can’t read or send message”
Profile Editing and Management Issues
Users cannot edit, update, or delete their profile information, including gender preferences and personal details.
7
reviews
- “You can’t add details to your profile. There’s no way to change or delete profile either.”
- “I came back to this site and realized I had already opened an account. I went into my account and it says that I’m looking for a man when I am heterosexual looking looking for a woman”
- “No ability to edit — I came back to this site and realized I had already opened an account.”
Account Deletion and Cancellation Problems
Users report no option to delete their account or cancel subscriptions, leading to ongoing charges.
6
reviews
- “No way to delete your profile. Wrote to them and no one responded.”
- “There’s no option to delete account on the app.”
- “I also have been trying to cancel so it does not renew each month and next to impossible, still trying while they keep taking my money.”
App Bugs and Technical Failures
Persistent technical issues including login failures, sync problems, and broken UI elements across app and web versions.
5
reviews
- “The app has gotten buggy. In the chat section, if click on Match, I see three. This is correct, but if I click on Like me, it’s the same three; no new faces appear.”
- “Webpage and app very broken. App would not let me sign in one day returning could not find user.”
- “Keeps sending me to subscriptions when I have already paid. Says “oops we hit a snag” over and over but no solution.”
Fake Profiles and Bot Activity
Users believe the app contains fake profiles, bots, or non-existent users, making genuine connections impossible.
5
reviews
- “after purchasing the premium they won’t allow you to send any messages because the profile the match you with seems to be bots”
- “Fake dating app. Profiles don’t exist, and you never get any responses from ladies. Totally fake.”
- “There are multiple pictures given for a total of 2 or 3 scammers.”
Misleading or Incorrect Profile Information
Users report incorrect gender or orientation settings being displayed, despite user input, causing confusion and frustration.
4
reviews
- “It said total wrong things like: I was a woman seeking a woman wrong…. I will not be on the app”
- “there is a huge hour stating that guy I’m looking for woman I am not looking for I’m looking for a man I need this LOL c”
- “you can not correct any errors !! Specially the dating ages!!!”

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