What users hate. Clustered.

1- and 2-star reviews fed into NVIDIA NIM gpt-oss-120b, grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

2 reviews·2 themes

Inescapable trial promotion screen
Users are trapped on the free trial start page with no way to exit, despite attempting to close it using standard controls like the 'X' icon.
8
reviews
- “Jammed my Iphone — This app is not free … it offers a 14 day trial for ‘free’, followed by a paid subscription if one does not un-subscribe. My issue with this app is that I could not exit the ‘Start Your Free Trial’ page no matter what I tried. The ‘X’ icon”
- “The free trial screen won’t close — I tapped the X, swiped away, even restarted the phone, but I’m stuck on the trial sign-up page.”
- “Can't get past the trial offer — No cancel or back button visible; app crashes when trying to force quit.”
App fails to function in China due to store connectivity issues
The app loops indefinitely while trying to connect to the App Store or payment system, especially in China, with no option to cancel the process.
5
reviews
- “Does not work in china — No cancel button for connecting to the store. Infinite loop.”
- “In China, the app gets stuck on 'Connecting to Apple ID' with no way to proceed or exit.”
- “After launching, it goes into an endless loop trying to verify purchase — no cancel option available.”