What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

16 reviews·6 themes

Frequent app crashes and technical glitches
Users report the app is unstable, with frequent crashes, unresponsive buttons (like 'accept job'), and requiring device restarts to function.
5
reviews
- “Glitchy — This app is ridiculous, it’s glitchy and I can’t just accept a job offer without having to sign out of everything then shutdown my phone, then restart everything just to be able to have the accept button work!”
- “Faber 👎🏽 — the application fails too much. You apply to work. And they never call you.”
- “Tough to operate — My internet works fine on everything else but this application. Pretty much makes this app useless”
No jobs or extremely limited job access for new users
Multiple users report being unable to get any work despite signing up, waiting weeks or months, especially new or experienced workers.
6
reviews
- “No work for new employees — I have been with them for 2 months now and there is no work but they keep signing people on. This is the definition of a “GUT N RIP COMPANY.” Don’t use you will waste your time and effort.”
- “WASTE OF TIME — Absolutely zero jobs have been given to me through this app in the last four months.”
- “no Work — its extremely hard to get first job in this app. People working for this app aren’t willing to help. They have a metric of reliability so you start with 0 and you can’t get any job. i’ve been waiting more than a month to get started on the”
Discrimination and bias in job allocation
Users allege systemic discrimination based on race, gender, and experience level, with favorable treatment given to certain applicants over others.
4
reviews
- “Racist — If you are white you will be treated well. These guys don’t care about the clients. They take $10 off your pay check. It’s a lazy scam for them to make money.”
- “Unorganized, Sexiest, reps — Have screenshot proof of them cancelling on my job offers after being accepted because I’m a girl. Once I was accepted to make $20/hr but they took me off and kept me with a company willing to keep paying me $18/hr all BECAUSE I WAS EXTENDE”
- “Honest worker & hardworking individual — I been with this platform on and off for about over 3 years. The platform itself is a very good concept, but it is full with biases, favourings, assumptions, and a lot of DISCRIMINATIONs.”
Underpayment and mismatched job offers
Experienced workers report being offered jobs far below their skill level and pay grade, with no recourse to correct the issue.
2
reviews
- “Offering jobs below pay grade and ability — As a carpenter with 12 years of experience all I have been getting offered is 20/h labor jobs which are well below my qualifications, I asked to fix it and they never did.”
- “Scam — Funny how someone with YEARS of experience gets passed over for WEEKS and someone who has no experience or work ethic can get a job the day they make their account.”
Poor customer service and lack of support
Users complain that customer service is unresponsive, ineffective, or non-existent when reporting issues.
2
reviews
- “They couldn’t find me work after over a month and I’m someone with 8 plus years experience. Your sin number is not blurred out and is visible for someone to steal. Customer service is useless”
- “Worked in Faber 2 years… and would not even give a work reference or confirmation. Never late with full PPE and one day forgot PPE got sent back and account suspended.”
Suspicion of fraudulent or exploitative business model
Users label the app a scam, claiming it profits from workers while offering little value, with hidden fees and deceptive practices.
4
reviews
- “Cheap useless app — Don’t waste your time”
- “Scam — just another scam”
- “Scam — It’s such a scam. You will make double just walking into a site with a hard hat and hammer. Useless.”

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