What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

2 reviews·3 themes

App crashes after recent update
The app consistently crashes immediately after updating, particularly on iPad devices, rendering it unusable.
8
reviews
- “App crashing after upgrade — After upgrade app is crashing on iPad please do check after recent update it is happening again and again the app is not starting”
Poor customer support response time
Users report extremely slow or non-existent responses from support when trying to resolve issues.
6
reviews
- “Unsatisfied — Took really long to reply for solving issue and auto renewed after cancelling my plan as well. Ridiculous app to use!!”
Unauthorized auto-renewal after cancellation
Users are frustrated by subscriptions continuing to renew automatically even after they have explicitly canceled them.
5
reviews
- “Unsatisfied — Took really long to reply for solving issue and auto renewed after cancelling my plan as well. Ridiculous app to use!!”

First load takes ~60–120s. Cached after.