What users hate. Clustered.

1- and 2-star reviews fed into NVIDIA NIM gpt-oss-120b, grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

3 reviews·3 themes

Attachment upload failure
Users unable to upload expense attachments, with no clear way to report the bug.
1
reviews
- “[1★] EXPENSES NOT WORKING (APP BUG) — Expenses upload of attachments does not work and there is no direct contact provided to report a technical bug”
Calendar view usability issues
Inability to view calendar layout when booking leave; users can only scroll through dates without visual context.
1
reviews
- “[1★] Needs vastly improving — Unable to see calendar view when booking leave. Can only scroll through dates so can’t see what day you are choosing”
Authentication failure despite valid credentials
App fails to recognize correct login details, especially after recent updates, even though online login works fine.
1
reviews
- “[1★] No longer works! — This app used to be great, but all of a sudden it won’t ask for Face ID and it continuously tells me my log in details are incorrect - the same details that allow me to log in online with no issues!”

First load takes ~60–120s. Cached after.