What users hate. Clustered.

1- and 2-star reviews fed into NVIDIA NIM gpt-oss-120b, grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

1 reviews·3 themes

Search functionality broken
Users unable to input or use the search feature within the app.
1
reviews
- “I can’t write on the search engine.”
Password recovery link redirects incorrectly
The password recovery email link directs users to the app store homepage instead of the intended confirmation page.
1
reviews
- “when I tried to recover my password, the link sent me to the store home page, instead of confirming email.”
General app instability and bugs
Multiple unresolved bugs affecting core app functionality, leading to poor user experience.
1
reviews
- “The Portuguese app isn’t working. Has loads of bugs.”

First load takes ~60–120s. Cached after.