What users hate. Clustered.

1- and 2-star reviews fed into NVIDIA NIM gpt-oss-120b, grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

96 reviews·8 themes

Crashing and Freezing
App crashes or freezes frequently, causing inconvenience to users
23
reviews
- “It crashes a lot man not been able to see things properly”
- “The browser used to work fine but since the last 2days it has been crashing..please fix this asap”
- “App crashing while use YouTube. — Brave keeps crashing when I use YouTube or other media platforms.”
Download Issues
Users face problems with downloading files, including failed downloads and missing files
17
reviews
- “Download bhi ho rha”
- “Waited hours for a file to download and it then is no option to save.”
- “plz fix the downloading — when every i am downloading anything its just not showing in the file folder”
Ad Blocking Not Working
Users report that ad blocking is not working as expected, with many ads still appearing
10
reviews
- “Adblock not working in this ios app.. I’m using this app in android for long term but in ios ads not getting block”
- “Not blocking ads — Yours ad blocking isn’t working and there is lots of ads coming in some website”
- “Brave on iOS is extremely disappointing and honestly feels like a waste of time. The app heavily promotes its “privacy-first” image and claims to block ads, but in reality it barely blocks anything.”
YouTube and Video Playback Issues
Users experience problems with YouTube and video playback, including freezing, crashing, and poor quality
14
reviews
- “YouTube video stops automatically”
- “Youtube is freezing and doesn’t play in background when i come to other app.”
- “YouTube Videos are capped at 360P — The YouTube Videos are capped at 360P in iPhone for months now, please fix this glitch.”
Background Playback Issues
Users face problems with background playback, including music and video stopping or not working as expected
8
reviews
- “Background music — At first brave was ok in background youtube and music but after updating it fails to run background yt and music”
- “Sometimes background music stop and it take loading time so long . I have to refresh page always for new song in YouTube website”
- “Feature Suggestion: Improve Background Music Play in Brave — Dear Brave team, I really appreciate the great experience with your browser, but I have a small request.”
iPad and iOS Specific Issues
Users report issues specific to iPad and iOS devices, including crashes, freezes, and poor performance
10
reviews
- “Does not work properly on iPad — The experience of using Brave is very bad on an iPad, it slows down the entire OS and pages keep getting stuck or refreshing.”
- “Not good for iPad. — YouTube, Facebook not loading and hanging.”
- “iPad Pro abruptly restarts — I’m a heavy user of the Brave browser. I just got the latest iPad Pro 10 days ago. The Brave browser causes the iPad to restart abruptly.”
UI and UX Issues
Users report problems with the user interface and user experience, including poor design and difficult navigation
8
reviews
- “Very bad UI design — Not support, liquid glass design”
- “Worst UI — Features are good and the privacy is exceptional but the interface and design is very poor and worst when comparing with other major browsers.”
- “Need a better UX and Tab Group — Need to compact UI to make browser experience better. And where is the tab group???”
Other Issues
Users report various other issues, including problems with translation, DNS settings, and app updates
10
reviews
- “No live translate option for any page on ipad. Such a shame for this app”
- “DNS server — No DNS settings and can’t add websites to home screen”
- “App is broken on ios 26 — Too many ads,site breaks and browser become laggy”

First load takes ~60–120s. Cached after.