What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

200 reviews·8 themes

Deceptive Free Trial and Unauthorized Charges
Users report being charged despite canceling a free trial, with claims of false advertising and lack of clear cancellation options.
34
reviews
- “Signed up for a free 7 day trial, I cancelled the trial before the end of the 7 days(on day 3) and was still charged for the subscription.”
- “They offered a 7 day free trial but charged me $20. Wouldn’t recommend this app at all”
- “PSA: The “free first week” premium subscription offer is a scam — Occasionally upon opening the app, I was notified that I could try the Premium subscription for free for one week and then pay from that point on. I decided to give it a try. I cancelled the subscription before the end of the week. A day after, I was charged.”
Lack of Active Users and Poor Local Match Quality
Multiple users report no matches or messages, even in major cities, with profiles showing people far beyond reasonable distance.
31
reviews
- “All the girls in this app are 100 to 300 miles away from me in my town so I basically spent all this money for nothing”
- “I live in Atlanta. A pretty busy, populated metropolitan area. I even purchased a boost and still only saw people over 100 miles away”
- “App is dry af”
Paywall-Driven Experience and Over-Pricing
Users feel the app is designed to extract money through excessive paywalls, with core features like messaging and profile views locked behind subscriptions.
29
reviews
- “Everything on this boring app is paywalled you can’t see anyone without paying plus there’s not that many users”
- “You have to pay to see who liked you, another app where it’s not about finding anyone it’s money first!”
- “This app is great if you pay for their monthly subscription. Any time I have paid, I get a ton of conversation and meet a bunch of people. Once you stop paying I literally won’t get one match or conversation”
Glitches, Crashes, and App Instability
Frequent reports of app crashes, freezing, loading issues, and failure to load content or login, especially after updates.
26
reviews
- “App doesn’t run on iOS version 26.0.1 pls come out with a fix”
- “The app won’t load for me please help me??”
- “App freezes up ALOT!! I have to constantly close the app and get back on.”
Fake Profiles, Bots, and Scam Activity
Users report encountering fake accounts, bots, scammers, and suspicious behavior such as extortion or OnlyFans promotion.
25
reviews
- “Full Of Fake Profiles/Bots — This is one of the worst fake-profile filled apps ran by nothing but bots.”
- “I matched with someone in the next town, had great chemistry. 4th message in she says “daddy”. I go to respond and I’m bombarded with offers to subscribe.”
- “Do not use! — The majority of the users I matched with either tried to get me to subscribe to their OnlyFans, and two others tried to extort money from me by threatening to leak nudes”
Messaging and Communication Failures
Users report messages not going through, disappearing matches, or inability to send/receive messages even after matching.
18
reviews
- “Messages don’t go through. Super glitchy app”
- “Nobody responds back da”
- “It looks like the vast majority of my outgoing interactions result in lost data.”
Account Management and Support Issues
Users struggle to delete accounts, log in, verify identity, or contact support, with some reporting persistent account access problems.
14
reviews
- “Deleting your account is almost impossible, beware — After deleting my account and uninstalling the app, I received an email from HUD saying that there was an issue and I could not delete my account.”
- “Can’t Login — Go to login and it won’t let me login anyway. Says to turn off a VPN but there is none.”
- “I’ve tried to delete my account near a dozen times and everytime I go to start a new one it just opens the account I attempted to delete.”
Misleading or Broken Profile Features
Issues with profile customization, verification, photo uploads, and inconsistent profile visibility or display.
12
reviews
- “Pictures don’t work — Been fighting the app for the past hour for a “must be face picture” when all I give it are just my face. Can’t get past it and it’s annoying”
- “Have to verify to start and won’t accept verification — I made my account answered, all the questions, put in my number and email and the whole shabang and when it comes to verifying who I am through a live video thing it keeps saying verification failed even though the lighting is right”
- “I spent an hour and a half working on my profile, only to realize that it put me as a woman, even though I told it I was a guy”

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